Director of Client Success - AI
Netsmart
Jon Schafer is Director Client Success - AI at Netsmart. With a robust background in customer experience and product implementation, Jon has been instrumental in guiding organizations through the effective adoption of healthcare technology solutions. His expertise ensures that clients maximize the value of their investments. Jon is and has been deeply involved in the rollout and optimization of Netsmart’s AI-driven solutions, helping clients harness the power of AI to improve clinical workflows, operational efficiency, and care coordination. With his blend of technical expertise and a deep understanding of the provider landscape, Jon ensures that AI is not just a buzzword—but a practical tool for better outcomes.
(INC01) Artificial Intelligence Showcase
Thursday, March 26, 2026
2:30 PM - 4:00 PM PT