Skip to main content
2026 PALTmed Annual Conference Main banner
Evaluation

Quality Measures

(CME106) Improving Person-Centered Care Through Assessment, Quality Improvement and Education

Thursday, March 26, 2026
10:30 AM - 11:30 AM PT
Room: Platinum Ballroom 1-2
CE: 1
CMD Management Credit Recording
CME: (1.0) MOC: (1.0) CMD Management: (1.0) AAFP (1.0)
Session Summary: This session provides a framework for enhancing person-centered care (PCC) in long-term care (LTC) settings. Participants will learn to assess PCC practices and develop quality assurance and performance improvement (QAPI) plans that include innovative interprofessional education. The foundation for this session is a partnership between an academic institution and 5 LTC communities across the U.S. We will describe how focus groups and surveys with residents and staff were used to validate PCC domains, leading to the development of an Organizational Assessment Tool (OAT) administered at the 5 communities. Using areas of weakness in PCC identified through OAT, each community created and implemented interprofessional QAPI plans. A case study will illustrate how OAT findings were translated into a QAPI plan addressing PCC practices. Attendees will leave with an implementation framework to improve PCC in their own communities.

Learning Objectives:

At the completion of this session, learners will be able to:
  • Describe a process for assessing person-centered care practices in a long-term care setting using a validated survey instrument and qualitative data.
  • Translate person-centered care assessment findings into targeted, interprofessional Quality Assurance and Performance Improvement (QAPI) plans.
  • Outline a process for developing online, interactive interprofessional education specifically on person-centered care, addressing identified knowledge and practice gaps